Eurocarparts faulty tie rod ends

[smiling]

Hey, so I had some work done on my bmw f20 2012 msport. Initially changed the coils and shock absorbers after tracking was told i needed new tie rod ends and inners. So now, I have a clicking noise, once the wheel is turned fully. Both rod ends and inners were bought from eurocarparts, Lemforders. Me thinking it was a good genuine german brand, but my mechanic said they are faulty and most likely not genuine, although claimed as genuine. Considering I will need to pay both for inners, ends, fitting and new tracking again, is it something you can claim of eurocarparts?

 

I have also bough the parts my self, and when my mechanic asked where i bought them, he said he came across same issue several times and does not use them since. Is it something you guys have also experienced?

[Greydog]

Morning Vicky

Welcome to the Forum

Not heard of this before Vicky is the clicking occurring when stationary or when moving ? If it is happening when moving I would look for evidence of something touching the wheel or other rotating parts. If it is at full lock when stationary then it could be caused by the steering rack reaching it's stop points ? There are a number of things to check (1) were the tie rods correct part numbers for your car (check the delivery note/receipt the outer ball joints as well. Next the inner tie rods are handed (different part numbers left and right) were they fitted correctly? 

i have never had an issue with Euro Car parts or Lemforder so if there is an issue I would think they would exchange parts with no issues 

I would make sure the part numbers are correct and fitted in the correct positions before starting a complaint and claim. If the parts are incorrect or indeed faulty then a claim for the cost of rectifying, parts and labour should be with Euro car Parts. However if they are correct parts fitted incorrectly 

Good Luck 

Dave