Personal Profile - not saving volume, sound and Bluetooth

[m240_grey_b58]

Hello all!

I’ve been fighting this issue for over two weeks and finally decided to ask for help from the BMW community; maybe someone already had a similar problem.

Long story short.

Driver profile settings (radio volume, treble, bass, audio source, and added Bluetooth devices) are not saved in the active personal profile when you leave the car, lock it and let it sleep; the next time you return and turn the HU, all the settings are reverted to the previous save (some time ago).

What I have tried:
 

• Deleted Private Data
• Exported and imported the driver profile to/from USB; it’s working until next sleep/start
• Flashed the HU, FEM and KOMBO to the latest I-level
• Coded HU with the default setting
• Replaced the HU-B with the same unit but from F45
• Replaced the car battery
• Replaced the key battery
• I have only one car key, and I am unable to check with the other key

No errors within ISTA+

My car is F22 m240i, 2018 with HU-B – ID6

What else can be checked? Please advise! 

[Greydog]

Morning Jeff

Welcome to the Forum

First congratulations on getting as far as you have 😁 many throw up their hands and replace the Information display with an after market Android unit.

I guess you have checked www.realoem.com to make sure part numbers are compatible but you may also need an enabling code for full functionality (BMW guard them like state secrets) another reason many go the Android route

Keep going let us know how if you reach a fix

Dave