Contacts not showing on incoming calls.

[Cheesy]

Hi,

On my 2024 118i when someone calls me it shows as number unavailable, when I access the phone book the contacts are displayed, and when I use android auto they are displayed to dial out, its only when someone calls, I have the same phone as I had in my 2018 118i and that was never an issue, just wondering if my settings are wrong, my phone is a samsung s20

Any ideas, stop me going " go for Paul "  when some one rings 🤣

[Greydog]

Morning Paul

Welcome to the Forum

I know nothing about Samsung phones, but did have a similar problem with the bluetooth connection in the X5. Connection worked incoming calls could be answered but no Phone Book ? if I reset the connection sometimes it would load then next engine start loose it Phone was a Motorol G54. The phone started charging really slowly so changed it Motorola G84 all fixed so phone not car. Mind my G54 Motorola was about 6 years old 😁

So check the Phone settings carefully would be my starting point or like one of my sons just let it go to message !! My wife asked once "are you going to answer that" he said why if its important they will leave a message or call back later 

I love technology but then I need it to work

Good Luck 

Dave