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Posted

X1 25e 2024. Intermittent problem with CarPlay , Android Auto and Bluetooth. Started off by not automatically connecting, sort by turning off car, locking, unlocking and starting car. Progressively has got worse. Have connected through cable, without cable, Bluetooth and still won’t work. Have deleted on phone and then tried to search but won’t connect. Have rebooted my phone, same for my wife who has an android phone.

will now delete our profiles and then restore. After that I have run out of ideas. Fault appear to be that Bluetooth is not being broadcast by the car.

Any ideas what to do next would be appreciated 

Posted

Morning John

Welcome to the Forum

The cause could be an issue with your phone, though I think as you are having the issue with two seperate phones that can be ruled out (it will be a Dealers first comment) 

There could be an issue with the cars Diversity/Bluetooth antenna or even the CiC/NBT media system

As the car is less than a year old what is the Dealer doing to sort it ?

Have a Great Christmas

Dave

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