X3 Exhaust gas cooler replacement Recall

[EonT]

I have just got my X3 back from dealership and both my digital Speedo and my Bluetooth are not working.when I asked about Speedo, I got told it is because bmw also carry out an upgrade when replacing EGC and that could be the problem and they would have to speak to warranty regarding if they can repair it.Now,when I asked about my Bluetooth they said that because it was not a bmw fitted Bluetooth and it was after market it was nothing to do with them it’s KUFATEC FISON and I have never had any problems in the 7 years I have owned the car. Has anyone experienced the same problems

[Greydog]

Hi Ian

Welcome to the Forum

I think I would be writing to the Service Director with a copy to BMW Customer Services UK

The EGR Cooler should have had nothing to do with the Speedo or your Bluetooth they have a Duty of Care while your car is in their workshop. As the Digital Speedo and Bluetooth were operating when it went in they should be when it came out 

The only thing I can think is they disconected some thing that didn't need disconnecting which is a worry as it would indicate a level of misunderstanding or even incompetence

Dave