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Paul M

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  • First Name
    Paul
  • BMW Model
    X1
  • BMW Year
    2025

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  1. Exactly what happened to me, except I bought our X1 end of Nov 24, got recall letter 10 Feb, same thing had to keep contacting dealer no help, finally said they had sent samples to BMW Munich , had to threaten legal action, suddenly got call saying our X1 was cleared and come and collect it. Dealer had the car for 5 weeks ! Have asked for some financial compensation, they actually suggested it, no word yet !
  2. Exactly I had to point out I had taken legal advice (luckily had a good pal who is a solicitor) before they took it seriously, they too gave me a rather rough 220i and seem to think that’s good enough for now !
  3. Wrote a letter like that to the dealer who emailed me the next day to say BMW had cleared out car. It only took them 5 weeks but we’re glad to get it back !
  4. Thanks Dave I felt this too, we spoke to BMW UK and they fobbed us off saying they were waiting for advice on what to do from Germany! Lot of buck passing. Discussed it with an old solicitor pal and he said the law was completely with us; either replace the car or give us our money back ! Dealer says it might take another month or so ! Ridiculous situation!
  5. 4 weeks now , dealer says BMW told them that his engineers had to drill a hole in the pillar and send them the filings in Munich! Told us BMW said the batch this happened to totalled about 170, but we were the only one from their garage ! Getting a bit disgruntled now but don’t want to upset our dealer, been buying BMWs from them for about 40 years !
  6. My new Dec 24 X1 has been recalled because of some problem with the wrong metal in the pillars. The dealer has had it back for 3 weeks now and still can’t tell us what is going to be done with it, or whether we’re getting it back ! We were very pleased with it. Anyone else had this problem?
  7. Our new X1 has been recalled for the pillar problem. The dealer had it back 3 weeks ago, it was only 2 months old, and despite calling BMW in London and our dealer none of them can tell us what is going to happen and if we will get it back or when! Anyone else have this problem?
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