Update: Right, Approved Used Car Manager called me yesterday evening to provide the news....clutch and flywheel all need replacing as well as a couple of other bits - which is why the car had a slight judder and red cog as well as a very slight whine from the gearbox when changing gear at low speed. The previous owner was an old man who lived in the City (London), so the car spent most of its 28k miles in stop start traffic, and I recall checking the saved addresses on the Nav idrive and the previous owner had his home address which was in the center of town as well his work address...Liverpool Street EC1 postcode. No wonder the clutch etc has been stressed - all due to London traffic! £2055 is the bill and the dealers paying for it (note: NOT warranty claim). Result! :D Car should be ready next week, Tuesday afternoon, (a bit ambitious on the repair time, but they are sure it doesn't take long to do a clutch job). Parts have all been ordered. I should also add the rest of the conversation with the dealer manager, I asked why they are doing this, i.e. paying for the repair cost of over £2k when they have already spent £3k on prep work incl 2 year warranty and 1 yr tax, where is the profit in the car for them? Which is when he so sadly replied " there isn't any" - he went on to say that they don't always makes a profit from every car, with some cars they have to swallow the bills if this kind of thing happens due to BMW's high prep standards and commitment to customer service - I think he knew that I could have thrown the car back in their face as I only had it for a day after collecting it. I guess it proves wise to buy from an AUC dealer as opposed to dodgy back street car salesman who's selling the motor for 5k less that dealer price. Probably end up costing you £10K to make it right, not to mention the agro, hassle and stress involved! And to be fair, this dealership is a great example of good quality customer service - I did say to the dealer manager that I'd be back in 2/3 yrs and buy a brand new F10 M5 from him :) Oh well it is Christmas after all... :rolleyes: